Carbonite + Webroot

Terms and
Conditions

Carbonite + Webroot

Terms and
Conditions

Carbonite + Webroot

Terms and
Conditions

OpenText Security Solutions
Terms and Conditions

We are pleased to make available to you the Carbonite + Webroot CyberPLUS Rewards from July 7th, 2022 to December 30th, 2022 (both dates inclusive). 

The Program

The primary goal of Carbonite + Webroot CyberPLUS Rewards is to reward OpenText individual partner representatives on growing their OpenText business. Individuals may be entitled to the Incentive (defined below) upon attainment of the goals and objectives (stipulated below). The Program may be referred to as Carbonite + Webroot CyberPLUS Rewards or CyberPLUS (“The Program”).

Eligible Participants

The Program is open to OpenText individual partner representatives in Australia, New Zealand and India ("Participants"). Through their participation in the Program, Participants are deemed to have accepted these Terms and enter into a binding agreement with OpenText Pty Ltd. If a Participant does not wish to accept these Terms, they should refrain from participation. If, during the Program Period, the Participant’s status changes so that they are no longer eligible to participate in the Program, they will be excluded from the Program.

Program Award

Participants who fully and completely meet the Program Requirements will be eligible to receive the Program award: a prize pool of available funds for completing non sales activities, and for claiming sales ("Award"). Rewards earned are only valid for approved activities as outlined and completed with Carbonite + Webroot, OpenText Security Solutions or through an Authorised Distributor in those specified country locations. A reward balance will be awarded once each activity is completed and verified by OpenText. Rewards will not be awarded until this time.

Sprint Rewards

Participants can earn dollars for completing the below activities. 

Sprint Activity Reward Value AUD/NZD 
Earn when you register a customer for a free trial or demo (Applicable to completed trials & demos) $100
Earn when you attend webinar & pass an assessment $25
Earn when you complete online vendor sales certification $30
Earn when you complete online vendor technical certification $50
Earn for every published customer case study $500
Sprint Activity (India) Reward Value
Earn when you register a customer for a free trial or demo (Applicable to completed trials & demos) ₹5,510
Earn when you attend webinar & pass an assessment ₹1,400
Earn when you complete online vendor sales certification ₹1,600
Earn when you complete online vendor technical certification ₹2,880
Earn for every published customer case study ₹27,700

Claiming Sales

There will be a prize pool which members will compete for by claiming the following Reseller sales and will be based on every new license sales based on Carbonite + Webroot List Price/MSRP in $USD. Eligible OpenText Security Solution products include Webroot Business Endpoint Protection (WEP), Webroot DNS Protection (WDNS), Webroot Security Awareness Training (WSAT), Carbonite Endpoint Protection (CEP), Carbonite Backup for Microsoft 365 (CM365), Carbonite Server Backup (CSB), Carbonite Availability (CA), and Carbonite Migrate (CM). As participants purchase more product types, they will level up and earn more rewards. Only eligible products qualify for additional add on reward.

Sales Order Value (USD) Additional Solutions Sold
Reward Value AUD/NZD

Value Tier

Level One
One Product Sold
Level Two
2nd Product
Sold
Level Three
3rd or more Products Sold
$100 - $499 $20.00 $40.00 $60.00
$500 - $1499 $50.00 $75.00 $100.00
$1500 - $2499 $100.00 $150.00 $200.00
$2500 - $4999 $150.00 $225.00 $450.00
$5000 - $9999 $250.00 $375.00 $500.00
$10,000+ $750.00 $1,125.00 $1,500.00

Sales Order Value (USD)

Additional Solutions Sold
Reward Value INR

Value Tier

Level One
One Product Sold
Level Two
2nd Product Sold
Level Three
3rd or more Products Sold
$100 - $499 ₹1100 ₹2200 ₹3300
$500 - $1499 ₹2800 ₹4150 ₹5500
$1500 - $2499 ₹5500 ₹8300 ₹11,000
$2500 - $4999 ₹11,000 ₹12,500 ₹25,000
$5000 - $9999 ₹14,000 ₹21,000 ₹28,000
$10,000+ ₹42,000 ₹62,300 ₹83,100

Participants who fully and completely meet the Program Requirements will be eligible to receive the Program award: Participants will draw down on a prize pool for claiming sales ("Award"). 
There will be a prize pool which members will compete for by claiming the following MSP sales activities and will be based on “Month-on-Month” growth by seats and for CSB Terabyte’s. Only eligible products qualify for additional add-on reward.

Note: Carbonite Server Backup is Licenced by Terabyte

Month-on-Month Growth Additional Solutions Sold
Reward Value AUD
Accumulated
Seat Count

 

Accumulated Terabyte Count Level One
One Product Sold
Level Two
2nd Product
Sold
Level Three
3rd or more Products Sold
1 - 99 1 - 10 $50.00 $75.00 $100.00
99 - 249 11 - 24 $100.00 $150.00 $200.00
250 - 499 25 - 49 $150.00 $225.00 $450.00
500 - 999 50 - 99 $250.00 $375.00 $500.00
1000+ 100+ $750.00 $1,125.00 $1,500.00
Month-on-Month Growth Additional Solutions Sold
Reward Value INR

Accumulated Seat Count

Accumulated Terabyte Count Level One
One Product Sold
Level Two
2nd Product Sold
Level Three
3rd or more Products Sold
1 - 99 1 - 10 ₹1100 ₹4150 ₹5500
99 - 249 11 - 24 ₹2800 ₹8300 ₹11,000
250 - 499 25 - 49 ₹5500 ₹12,500 ₹25,00
500 - 999 50 - 99 ₹11,000 ₹21,000 ₹28,000
1000+ 100+ ₹42,000 ₹62,300 ₹83,100

Program Reward

Additional terms relating to the prizes “Rewards” apply; and is subject to further terms and conditions relating to its use, or manufacturer’s warranty or guarantee. There may be times throughout the program period and at the end of the CyberPLUS Rewards Program your rewards will be auto redeemed and pushed to your electronic wallet.

MasterCard Rewards Store / My Digital Wallet

(AUSTRALIA)

Individuals who receive an CyberPLUS Rewards Virtual Prepaid MasterCard agree and are deemed to be subject to the applicable Terms and Conditions relating to the Virtual Prepaid Mastercard’s at the time. 

To be able to redeem virtual Mastercard rewards you must maintain enough reward $ to meet the minimum reward denomination of $20. If at redemption or program period close your rewards does not meet the minimum redemption of $20, all current monies ($) will be forfeited.

Your Virtual Prepaid MasterCard may be used online or by telephone anywhere Mastercard debit cards are accepted. Some stores may be willing to type in your virtual card information but allowing a card to be typed in is up to the store’s policy, so we cannot guarantee it.

At the time of purchase, you should know your account balance. You may obtain your current balance 24 hours a day, 7 days a week by logging into your Digital Wallet. If you attempt to make a purchase that exceeds your balance, the transaction will be denied. Cardholders are responsible for all purchases made with their Virtual Card. Your Card is not a credit card; it is a Virtual Prepaid MasterCard that can be used for purchase transactions up to the dollar amount available in your account: You can only spend what you have earned. Purchase transactions that exceed your available balance by any amount will be denied at the point of sale. You may be able to pay for the difference with cash, cheque, or another credit/debit card, depending on the specific merchant's policy.

Digital Tokens (the initial reward issued to the member via email, which are then redeemed for the card) are valid for 90 days after issuance. Once a card is created by the member redeeming their digital token for a Virtual or Physical card (if applicable), that card is then valid for 12 months starting the month after issuance.

Your reward expiration date is shown on your Virtual Card. The expiration date has been established according to the Program rules. If you do not spend your card balance upon expiry any unused funds will be lost. All taxes on reward dollars received are the sole responsibility of you, the cardholder. No substitution of rewards is allowed. Any item you may wish to return is subject to the return policies of the individual merchant from which the merchandise or service was purchased. 

Returns will appear as a credit back to your Card account as processed by the card issuer. Additional terms and conditions apply to the Virtual Prepaid cards – please view them here.

(NEW ZEALAND)

Flexi eGift cards

Flexi eGifts are valid for up to 36 months (3 years) after the delivery date. Recipient selects how they will redeem their gift by choosing a participating merchant's egift card or voucher, the validity of that portion of the eGift Card will change to a shorter period.

Treat this electronic gift card (flexi egift card) as cash. Any person who learns the URL of your egift card can use it, therefore it is your responsibility to keep the egift card safe by keeping the URL private. We recommend you keep the original egift card email safe and take all measures necessary to secure your email. Do not open this egift card on a public or shared computer terminal. Lost or stolen egift cards will not be replaced or refunded. Not redeemable for cash. When you choose to redeem your egift card by converting part or all the value into a participating merchant's egift card or voucher, the validity of that portion of your egift card will change to a shorter period. Please pay attention to the expiry periods and dates shown. Any unused value after the expiry date of any egift card or voucher will not be refunded or credited. When you convert value into a participating merchant's egift card or voucher, the conversion is final and cannot be reversed. Egift cards and vouchers are not reloadable.

Reward(s) Error Policy

This Reward(s) error policy (the “Reward Error Policy”) applies to each Participant in CyberPLUS Rewards. Accidental typographical errors sometimes occur in Reward(s) descriptions or values.  In this event, OpenText reserves the right to notify you of the correct description or value before Reward(s) is shipped.  The Reward(s) Error Policy requires prompt mitigation and recovery of all Reward(s)s issued in error for any reason; including, but not limited to data inaccuracy, inaccurate Reward Points’ valuation, processing error or miscommunication. The Reward(s) Error Policy requires immediate steps be taken to mitigate loss by reversing Reward Points deposited to Participant accounts in error, placing a hold on delivery and fulfilment of Reward(s), and/or cancelling Reward(s) orders. As a result of error mitigation steps, a Participant may have a negative Reward Points account balance. A Participant can restore his or her Reward Points’ account to a positive balance by receiving further Reward Points; or participants may elect to be credited Reward Points by returning Reward(s) previously received by the Participant.

If a Participant attains Reward(s) through the CyberPLUS Rewards Program in a way that contravenes the program terms (this may be via a technical error or security vulnerability exposed by the participant) then OpenText reserves the right to notify you of the correct description or value before Reward(s) is shipped. Where incorrect Reward(s) are received by the Participant before the error is discovered, OpenText reserves the right to cancel or reclaim the Reward(s) where possible.

Reward(s) Error Policy

  • OpenText will provide the Award to a Participant who meets the Program Requirements and has made a Claim for the Award. The Program Requirements are as follows: Eligible Partners are required to register their inclusion in the program at the CyberPLUS Rewards Website
  • To have a valid claim for the Award, the Participant must be in good standing with OpenText at the time of the claim, must not be in breach of these Terms or any other agreement that they have in place with OpenText and must demonstrate to OpenText’s satisfaction that they have fully and completely met the Program Requirements ("Claim"). For a Participant’s Claim to be valid, it must also be made in accordance with these Terms and all terms contained in the Program materials and, where applicable, the relevant Partner Program.

Reward(s) Error Policy

  • Unless a different governing law is stated to apply in the specific terms of a Program, the terms and conditions of the Program are governed by the laws in Australia as applicable.
  • No exceptions to the Program will be allowed. OpenText has the right to deny all claims that do not meet the criteria and requirements outlined in the Program.
  • OpenText reserves the right to modify, extend or discontinue the Program, in whole or in part, at any time and without further notice. Without limiting the generality of the previous sentence, the eligible OpenText products and/or services included in the Program may be changed or substituted at any time.
  • The Program may not be combined with any other OpenText offer, incentive or promotion, unless otherwise stated in the Terms.
  • All sales are calculated in USD.
  • OpenText has the right in its absolute discretion to deny any claim to entitlement under the Program and/or may prohibit a Participant from participating in the Program OpenText (in its absolute discretion) determines that such Participant is attempting to undermine the legitimate operation of the Program by cheating, hacking, deception or other unfair playing.
  • All decisions by OpenText are final.
  • The Program is void to the extent prohibited or otherwise restricted by applicable local law. If a portion of the Program is found to be prohibited or otherwise restricted by applicable local law, only that portion of the Program will be void.
  • OpenText, and all their respective officers, directors, employees, representatives, and agents will have no liability to, and will be held harmless by a Participant making a Claim under the Program, for any loss, damage or liability directly or indirectly related to the acceptance, possession, delivery, use or misuse of any matter or thing awarded under the Program.
  • Any disputes, legal claims and causes of action arising out of or in connection with the Program will be resolved individually, without any resort to any form of class action.
  • OpenText is not responsible for any lost, late, or misdirected mail (including email) nor for any errors, omissions, interruptions, defects, or delays in any technical platforms or means of electronic transmission used in the publication or Participation of the Program.
  • If OpenText collects any personal data of a Participant because of their participation in this Program, OpenText will deal with that data in accordance with its Privacy Policy.
  • OpenText will have no liability to any Participant or other person under the Program or otherwise for lost profits, loss of use, lost or corrupted data, loss of goodwill or for any incidental, indirect, special, or consequential losses or damages arising in connection with or under the Program and/or the Program terms and conditions, even if OpenText has been notified of such losses or damages.
  • Any FBT liability is the responsibility of the Individual Staff Representative. Consequently, it is solely the Individual Staff Representative's responsibility to report and pay all applicable taxes or duties that may be required under any appropriate laws related to the Incentive(s) he/she receives. The Individual Staff Representative may consult his/her own tax advisor with any question or concern about the taxes that apply to him/her in relation to this Staff Incentive Program.

Any questions regarding this Program should be addressed to support@cyberplusrewards.com.

By clicking “I Agree” upon registration, Participant is indicating that you are a representative of the Partner organisation with the authority to bind the Partner organisation contractually and have read and agreed to the terms and conditions of this Agreement and The Program.