The primary goal of Carbonite + Webroot CyberPLUS Rewards is to reward OpenText individual partner representatives on growing their OpenText business. Individuals may be entitled to the Incentive (defined below) upon attainment of the goals and objectives (stipulated below). The Program may be referred to as Carbonite + Webroot CyberPLUS Rewards or CyberPLUS (“The Program”).

The Program is open to OpenText individual partner representatives in Australia, New Zealand and India ("Participants"). Through their participation in the Program, Participants are deemed to have accepted these Terms and enter into a binding agreement with OpenText Pty Ltd. If a Participant does not wish to accept these Terms, they should refrain from participation. If, during the Program Period, the Participant’s status changes so that they are no longer eligible to participate in the Program, they will be excluded from the Program.

Participants can earn dollars for completing the below activities. 

There will be a prize pool which members will compete for by claiming the following Reseller sales and will be based on every new license sales based on Carbonite + Webroot List Price/MSRP in $USD. Eligible OpenText Security Solution products include Webroot Business Endpoint Protection (WEP), Webroot DNS Protection (WDNS), Webroot Security Awareness Training (WSAT), Carbonite Endpoint Protection (CEP), Carbonite Backup for Microsoft 365 (CM365), Carbonite Server Backup (CSB), Carbonite Availability (CA), and Carbonite Migrate (CM). As participants purchase more product types, they will level up and earn more rewards. Only eligible products qualify for additional add on reward.

Participants who fully and completely meet the Program Requirements will be eligible to receive the Program award: Participants will draw down on a prize pool for claiming sales ("Award"). 
There will be a prize pool which members will compete for by claiming the following MSP sales activities and will be based on “Month-on-Month” growth by seats and for CSB Terabyte’s. Only eligible products qualify for additional add-on reward.

Note: Carbonite Server Backup is Licenced by Terabyte

Additional terms relating to the prizes “Rewards” apply; and is subject to further terms and conditions relating to its use, or manufacturer’s warranty or guarantee. There may be times throughout the program period and at the end of the CyberPLUS Rewards Program your rewards will be auto redeemed and pushed to your electronic wallet.

(AUSTRALIA)

Individuals who receive an CyberPLUS Rewards Virtual Prepaid MasterCard agree and are deemed to be subject to the applicable Terms and Conditions relating to the Virtual Prepaid Mastercard’s at the time. 

To be able to redeem virtual Mastercard rewards you must maintain enough reward $ to meet the minimum reward denomination of $20. If at redemption or program period close your rewards does not meet the minimum redemption of $20, all current monies ($) will be forfeited.

Your Virtual Prepaid MasterCard may be used online or by telephone anywhere Mastercard debit cards are accepted. Some stores may be willing to type in your virtual card information but allowing a card to be typed in is up to the store’s policy, so we cannot guarantee it.

At the time of purchase, you should know your account balance. You may obtain your current balance 24 hours a day, 7 days a week by logging into your Digital Wallet. If you attempt to make a purchase that exceeds your balance, the transaction will be denied. Cardholders are responsible for all purchases made with their Virtual Card. Your Card is not a credit card; it is a Virtual Prepaid MasterCard that can be used for purchase transactions up to the dollar amount available in your account: You can only spend what you have earned. Purchase transactions that exceed your available balance by any amount will be denied at the point of sale. You may be able to pay for the difference with cash, cheque, or another credit/debit card, depending on the specific merchant's policy.

Digital Tokens (the initial reward issued to the member via email, which are then redeemed for the card) are valid for 90 days after issuance. Once a card is created by the member redeeming their digital token for a Virtual or Physical card (if applicable), that card is then valid for 12 months starting the month after issuance.

Your reward expiration date is shown on your Virtual Card. The expiration date has been established according to the Program rules. If you do not spend your card balance upon expiry any unused funds will be lost. All taxes on reward dollars received are the sole responsibility of you, the cardholder. No substitution of rewards is allowed. Any item you may wish to return is subject to the return policies of the individual merchant from which the merchandise or service was purchased. 

Returns will appear as a credit back to your Card account as processed by the card issuer. Additional terms and conditions apply to the Virtual Prepaid cards – please view them here.

(NEW ZEALAND)

Flexi eGifts are valid for up to 36 months (3 years) after the delivery date. Recipient selects how they will redeem their gift by choosing a participating merchant's egift card or voucher, the validity of that portion of the eGift Card will change to a shorter period.

Treat this electronic gift card (flexi egift card) as cash. Any person who learns the URL of your egift card can use it, therefore it is your responsibility to keep the egift card safe by keeping the URL private. We recommend you keep the original egift card email safe and take all measures necessary to secure your email. Do not open this egift card on a public or shared computer terminal. Lost or stolen egift cards will not be replaced or refunded. Not redeemable for cash. When you choose to redeem your egift card by converting part or all the value into a participating merchant's egift card or voucher, the validity of that portion of your egift card will change to a shorter period. Please pay attention to the expiry periods and dates shown. Any unused value after the expiry date of any egift card or voucher will not be refunded or credited. When you convert value into a participating merchant's egift card or voucher, the conversion is final and cannot be reversed. Egift cards and vouchers are not reloadable.

This Reward(s) error policy (the “Reward Error Policy”) applies to each Participant in CyberPLUS Rewards. Accidental typographical errors sometimes occur in Reward(s) descriptions or values.  In this event, OpenText reserves the right to notify you of the correct description or value before Reward(s) is shipped.  The Reward(s) Error Policy requires prompt mitigation and recovery of all Reward(s)s issued in error for any reason; including, but not limited to data inaccuracy, inaccurate Reward Points’ valuation, processing error or miscommunication. The Reward(s) Error Policy requires immediate steps be taken to mitigate loss by reversing Reward Points deposited to Participant accounts in error, placing a hold on delivery and fulfilment of Reward(s), and/or cancelling Reward(s) orders. As a result of error mitigation steps, a Participant may have a negative Reward Points account balance. A Participant can restore his or her Reward Points’ account to a positive balance by receiving further Reward Points; or participants may elect to be credited Reward Points by returning Reward(s) previously received by the Participant.

If a Participant attains Reward(s) through the CyberPLUS Rewards Program in a way that contravenes the program terms (this may be via a technical error or security vulnerability exposed by the participant) then OpenText reserves the right to notify you of the correct description or value before Reward(s) is shipped. Where incorrect Reward(s) are received by the Participant before the error is discovered, OpenText reserves the right to cancel or reclaim the Reward(s) where possible.

Any questions regarding this Program should be addressed to support@cyberplusrewards.com.

By clicking “I Agree” upon registration, Participant is indicating that you are a representative of the Partner organisation with the authority to bind the Partner organisation contractually and have read and agreed to the terms and conditions of this Agreement and The Program.